If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 10 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Discounted items are final and cannot be returned or exchanged
To initiate a return or exchange, please complete the following steps:
Login to our online portal using your Username and Password
Choose the products you wish to return or exchange from your order list
Press the request button and send us a notification
The following are add-ons with more information that you may want to include.
How long it takes to receive your refund, replacement product, or store credit
Replacement Product or Store Credit: the same day
Original Payment method Refund: 3 - 5 Business days
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